WARRANTIES MADE EASY WITH INSTANT
TRACKING AND MANAGEMENT
Schedule Free Demo

SAVE TIME BY STREAMLINING WIELDY WARRANTIES, AUTOMATING
AMORTIZATIONS AND CREATING CONTRACTS

A Microsoft Dynamics^TM 365 F&O and AX2012 Trade Series addition.

Advanced Warranty simplifies one of the most complicated functions of your business. It automatically tracks and manages your product warranties during every stage of the sale – from manufacturing to distribution to check out – so you can generate revenue.
Red Maple’s Advanced Warranty offers fast, accurate and efficient management from start to finish.

This Microsoft Dynamics addition includes add-backs, royalties, product placement, price matches and other transactions.

When you also buy our optional module Chargeback Claims, you can resolve chargeback claims effortlessly from accounts receivable or a centralized interface.

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of our simple, secure solutions with customizable pricing and features used by 70k+ users worldwide.

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HOW IT WORKS

This addition integrates with Dynamics 365 for F&O | AX2012. It simplifies the complex warranty-creation
process and provides visibility in the production, distribution and support of products from A to Z.

Insights and Projections

Track product history to see current and future costs and implement changes to keep quality high and costs in line. Also, create extended warranties and automatically track warranty obligation and revenue/expense recognition for customers, manufacturers and suppliers during the lifetime of the relationship.

Item tracking and claims

Track items on-demand on a granular or high level with serial numbers, lots and batches. Quickly and easily handle and track return merchandise orders or RMAs.

Accruals and Revenue Recognition

Recognize revenue at different times automatically through accrual journals and assign them to warranties using different methodologies. This feature creates a flexible financial schedule for individual customers or specific products.

FAVORITE FEATURES

Create Contracts

With Advanced Warranty, companies can create warranty contracts by automatically assigning them to inventory at the time of sale and shipment and on sale orders to be sold separately for additional revenue. You can also manually create warranties with our intuitive wizard and create easy-to-track obligations. Also create extended warranties based on the price of the item or sell third-party warranties.

Automate Amortizations

When companies need to amortize the revenue and expense associated with a warranty or maintenance, our solution provides powerful features to automate the process. You can create accrual schedules and assign them to warranties through accrual journals or using different methodologies to recognize delivered revenue. With every entry attached to a trade agreement, financial and sales teams can track the results.

FAQS

How does this product help my business?

By automatically tracking items that are under warranty and automating the process of returns and replacements, the software makes it easier to initiate, process and resolve any warranty claims that are made on the company’s products.
How does the software know what items to track? Will it track serial numbers?

The software uses the orders you receive and the inventory system to define which items are to be tracked for the purposes of warranty. As a result, when your company sells the item through an invoice, the serial number (if being used) and the details of the transaction are saved to a contract master item for storage. If there is a warranty claim, your company can look up the serial number and see when it was purchased and the applicable warranty information.
How do Advanced Warranty and the optional module Chargeback Claims work together?

When your company provides a warranty, depending on the type of warranty, a claim must be made for validation of the warranty. Claims can be evaluated for criteria that your company establishes for a successful result. For example, a company may ensure that the device has not been mistreated or is within the service life of the device before accepting a claim.

Required Modules

Microsoft Dynamics 365 F&O
Microsoft Dynamics AX2012 Trade Series

Optional Modules

CHARGEBACK CLAIMS

This optional, add-on module allows you to maximize the power of Advanced Warranty. It enables you to resolve chargeback claims effortlessly from accounts receivable or a centralized interface even when there are warranties, lots or other serialized information attached to the products.

This extra software allows merchants to easily create claims when customers request chargeback claims on an invoice because of damaged products, faulty parts or delayed deliveries. Chargeback Claims lets you investigate the claim, either deny or accept it, then offer credits to accounts and invoices if warranted. You can also generate accruals for chargebacks, assign thresholds, automatically process add-backs, and claim chargebacks before or at the time of payment.

Chargeback Claims is an add-on module that can only be used with Advanced Warranty.

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Find out what 70K+ users worldwide already know about Red Maple products. Maximize your Microsoft Dynamics 365 software and safeguard your brand and customers.

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Solutions

Industry Solutions

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Solutions

Industry Solutions

WARRANTIES MADE EASY WITH INSTANT
TRACKING AND MANAGEMENT
Schedule Free Demo

SAVE TIME BY STREAMLINING WIELDY WARRANTIES, AUTOMATING
AMORTIZATIONS AND CREATING CONTRACTS

SCHEDULE FREE DEMO

of our simple, secure solutions with customizable pricing and features used by 70k+ users worldwide.

HOW IT WORKS

Insights and Projections

Item tracking and claims

Accruals and Revenue Recognition

FAVORITE FEATURES

Create Contracts

Automate Amortizations

Retail Solutions

Software Distribution

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WARRANTIES MADE EASY WITH INSTANT TRACKING AND MANAGEMENT Schedule Free Demo

SCHEDULE FREE DEMO

of our simple, secure solutions with customizable pricing and features used by 70k+ users worldwide.

Insights and Projections

Item tracking and claims

Accruals and Revenue Recognition

Create Contracts

Automate Amortizations

GET TIP SHEETS AND LEARN ABOUT NEW INDUSTRY TRENDS AND SOLUTIONS IN OUR KNOWLEDGE CENTER

WARRANTIES MADE EASY WITH INSTANT
TRACKING AND MANAGEMENT
Schedule Free Demo

GET TIP SHEETS AND LEARN ABOUT NEW INDUSTRY TRENDS
AND SOLUTIONS IN OUR KNOWLEDGE CENTER